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Terms & Conditions

Discover Bali Tours Terms and Conditions Policies

Introduction

Welcome to Discover Bali tours, we have created this website for legitimate reservations and bookings to be made by visitors coming to Bali, if you are making a reservation with Discover Bali Tours, please read the followings carefully.

Discover Bali Tours website or mobile properties, including related applications (collectively, this “Website”). This Website is provided to book tours, both full day and half day, as well as destination drivers, in Bali, Indonesia. The terms “we”, “us”, “our” and “Discover Bali Tours” refer to PT Discover Bali Tours (NPWP: 82.455.390.3-903.000, and our corporate affiliates and websites. The term “you” refers to the customer visiting the Website and/or contributing content on this Website.

This Website is offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions you are not authorised to use this Website.

We may change or otherwise modify the Agreement in the future in accordance with the Terms and Conditions herein, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to the Agreement at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to these terms and conditions by either sending a notice to the email address provided to us at registration or by placing a notice on our Website. Be sure to return to this page periodically to review the most current version of the Agreement.


Financial Terms

All the prices stated in our website are per person in Indonesian Rupiah, and is inclusive of 10% government tax.

Pre-payment of the tour is required through our secure website www.discoverbalitours.com. Any banks fees or currency conversion fees are the sole responsibility of the customer.


Use of the Website

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) you are 13 years of age or older in order to register for an account and contribute to our Website and (iv) you possess the legal authority to enter into this Agreement and to use this Website in accordance with all terms and conditions herein.

Discover Bali Tours does not knowingly collect the information of anyone under the age of 13. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Copying, transmission, reproduction, replication, posting or redistribution of the Website Content or any portion thereof is strictly prohibited without the prior written permission of Discover Bali Tours. Photographs on the website are not to be reproduced and are copyrighted to Discover Bali Tours or have been purchased through a third party. To request permission, you may contact Discover Bali Tours as follows:

PT Discover Bali Tours email: [email protected]


Use of Booking System

Discover Bali Tours offers you the ability to search for, select, and book tours directly with the Discover Bali Tours. By booking tour reservations facilitated by our website, you will become a Discover Bali Tours subscriber if you are not one already. As a Discover Bali Tours member, you will be able to post travel reviews, participate in discussion forums, access and receive members-only newsletters and travel planning content, and enter surveys, contests, or sweepstakes.

By using our booking system, you acknowledge that you accept the practices described in our Privacy Policy and all of these terms and conditions. In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement and use our booking system and this site in accordance with these terms and conditions, and that all information you supply is true and accurate.

You further agree that you will use our booking system only to make legitimate reservations for you or others for whom you are legally authorised to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her Discover Bali Tours membership terminated. If you have a Discover Bali Tours account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you.

As a user of this website, including our booking system, you understand and agree that: (1) neither Discover Bali Tours nor its affiliates will have any liability to you or others for any unauthorised transactions made using your password or account; and (2) the unauthorised use of your password or account could cause you to incur liability to both Discover Bali Tours and other users.


Refund Policy

Once online booking and payment is submitted you will receive a confirmation email and voucher. If there is any change or cancellation before your arrival to Bali please kindly inform us by email [email protected] as soon as possible and we will endeavor to accommodate your request.

You will receive a FULL REFUND (minus 10% Admin Fee) for bookings cancelled for the following conditions:
• For cancellations 7 days and over from the booking date and time. You will need to contact us directly on +62 813 5399 5935 (Bali Number) for us to issue a refund to you.

You will receive a 50% REFUND for bookings cancelled for the following conditions:
• For cancellations from 2 days (48 hours) and including up to 7 days from the booking date and time. You will need to contact us directly on +62 813 5399 5935 (Bali Number) for us to issue a refund to you.

You will receive NO REFUND for bookings cancelled for the following conditions:
• For cancellations inside 2 days (48 hours) from booking date and time.


International Travel

International Travel. When you book international travel reservations with third-party suppliers or plan international trips using this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.

For passport and visa requirements, please consult the relevant embassy or consulate for information. Because requirements may change at any time, be sure to check for up-to-date information before booking and departure. Discover Bali Tours accepts no liability for travellers who are refused entry onto a flight or into any country because of the traveller’s failure to carry the travel documents required by any airline, authority, or country, including countries the traveller may just be passing through en route to his or her destination.


Travel Insurance

It is the responsibility of travellers to have their own personal Travel Insurances in place before leaving their respective countries to travel to Bali. Discover Bali Tours takes no responsibility for any accidents or claims that may occur whilst on any of our tours or travelling in any of our vehicles to and from destinations, accomodation or airport pick ups and drop offs. For further information, please refer to the next section titled “Disclaimers”.


Disclaimers

Please read this section carefully. This section limits Discover Bali Tours’ liability to you for issues that may arise in connection with your use of this website. If you do not understand the terms in this section or elsewhere in the agreement, please consult a lawyer for clarification before accessing or using this website.

The information, software, products, and services published on this website may include inaccuracies or errors, including reservation availability and pricing errors. Discover Bali Tours, its subsidiaries and corporate affiliates (collectively, the “Discover Bali Tours”) do not guarantee the accuracy of, and to the maximum extent permitted by applicable law disclaim all liability for, any errors or other inaccuracies relating to the information and description of the third party and any other travel products displayed on this website (including, without limitation, the pricing, availability, photographs, list of, general product descriptions, reviews and ratings, etc.). In addition, Discover Bali Tours expressly reserves the right to correct any availability and pricing errors on our website and/or, to the maximum extent permitted by applicable law, on pending reservations made under an incorrect price.

The Discover Bali Tours make no representations of any kind about the suitability of the information, software, products, and services contained on this website (site content) or any portion thereof for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by the. All such information, software, products, and services are provided “as is” and, to the maximum extent permitted by applicable law, without warranty of any kind. To the maximum extent permitted by applicable law, the Discover Bali Tours disclaim all warranties, conditions, or other terms of any kind that this website, its servers or any email sent from the Discover Bali Tours, are free of viruses or other harmful components. To the maximum extent permitted under applicable law Discover Bali Tours hereby disclaims all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions or terms of any kind as to merchantability, fitness for a particular purpose, title, quiet possession and non infringement.

To the maximum extent permitted by applicable law, Discover Bali Tours also expressly disclaims any warranty, representation, or other term of any kind as to the accuracy or proprietary character of the site content.

Nothing in this agreement shall exclude or limit Discover Bali Tours’ liability for (i) death or personal injury caused by negligence; (ii) fraud; (iii) fraudulent mistatement (iv) deliberate breach or gross negligence (v) any other liability which cannot be excluded under applicable law.

The third-party suppliers providing activities, travel or other services on this website are independent contractors and not agents or employees of Discover Bali Tours. Discover Bali Tours are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Discover Bali Tours have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

Subject to the foregoing, you use this website at your own risk and in no event shall the Discover Bali Tours (or their officers, directors and affiliates) be liable for any direct, indirect, punitive, incidental, special, or consequential losses or damages or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption of any type arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon reviews and opinions appearing on this website; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if Discover Bali Tours has been advised of the possibility of such damages.


Links to Third Party Websites

This Website may contain hyperlinks to websites operated by parties other than Discover Bali Tours. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites.

Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. In some cases, you may be asked by a third party site to link your profile on Discover Bali Tours to a profile on another third party site. Choosing to do so is purely optional, and the decision to allow this information to be linked can be disabled (with the third party site) at any time.


Reviews, Comments and Use of other Interactive Areas

We appreciate hearing from you. Please be aware that by submitting content to this Website by email, postings on this Website or otherwise, including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant Discover Bali Tours and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Submission. You acknowledge that Discover Bali Tours may choose to provide attribution of your comments or reviews at our discretion.

You further grant Discover Bali Tours the right to pursue at law any person or entity that violates your or Discover Bali Tours’ rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary.

• Discover Bali Tours does not edit or control the user messages posted to or distributed on this Website including through any chat rooms, bulletin boards or other communications forums (collectively, “User Messages”), and will not be in any way responsible or liable for such User Messages. Discover Bali Tours nevertheless reserves the right for any reason in its sole discretion to remove without notice any User Messages and/or Site Content.

• This Website may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews of travel experiences or other content, messages, materials or other items on this Website (“Interactive Areas”). If Discover Bali Tours provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through this Website any of the following:

• Any message, data, information, text, music, sound, photos, graphics, code or any other material (“Content”) that is false, unlawful, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, or advocates harassment of another person, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

• Content that is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

• Content that provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;

• Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. In particular, content that promotes an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

• Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Discover Bali Tours;

• Unsolicited promotions, mass mailings or “spamming”, transmission of “junk mail”, “chain letters”, political campaigning, advertising, contests, raffles, or solicitations;

• Content containing commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes;

• Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;

• Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

• Viruses, corrupted data or other harmful, disruptive or destructive files;

• Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or

• Content or links to content that, in the sole judgment of Discover Bali Tours, (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the Interactive Areas or this Website, or (d) which may expose Discover Bali Tours or its affiliates or its users to any harm or liability of any type.

Discover Bali Tours takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Discover Bali Tours liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Discover Bali Tours is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area. Although Discover Bali Tours has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, Discover Bali Tours reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on this Website at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Website at your sole cost and expense.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you unconditionally and irrevocably consent to all or any acts or omissions by Discover Bali Tours or its licensees, successors and assigns in relation to the Content, which have already occurred or may occur in the future, which may infringe any and all moral rights in any of the Content (b) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (c) you have no objection to the publication, use, modification, deletion and exploitation of the Content by Discover Bali Tours or its licensees, successors and assigns; (d) to the maximum extent permitted by law, you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (e) you forever release Discover Bali Tours, and its licensees, successors and assigns, from any claims that you could otherwise assert against Discover Bali Tours by virtue of any such moral rights.

Any use of the Interactive Areas or other portions of this Website in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Website.


Indemnification

You agree to defend and indemnify Discover Bali Tours and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
(i) your breach of this Agreement or the documents referenced herein;
(ii) your violation of any law or the rights of a third party; or
(iii) your use of this Website.

Privacy Policy and Disclosures

Discover Bali Tours (“us”, “we”, or “our”) operates the https://discoverbalitours.com website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy. Privacy Policy for Discover Bali Tours based on the Privacy Policy example from TermsFeed.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://discoverbalitours.com

Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number, postal address, other information (“Personal Information”).

Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].

Guest Refund Policy

Once online booking and payment is submitted you will receive a confirmation email and voucher. If there is any change or cancellation before your arrival to Bali please kindly inform us by email [email protected] as soon as possible and we will endeavor to accommodate your request.

You will receive a FULL REFUND (minus 10% Admin Fee) for bookings cancelled for the following conditions:
• For cancellations 7 days and over from the booking date and time. You will need to contact us directly on +62 813 5399 5935 (Bali Number) for us to issue a refund to you.

You will receive a 50% REFUND for bookings cancelled for the following conditions:
• For cancellations from 2 days (48 hours) and including up to 7 days from the booking date and time. You will need to contact us directly on +62 813 5399 5935 (Bali Number) for us to issue a refund to you.

You will receive NO REFUND for bookings cancelled for the following conditions:
• For cancellations inside 2 days (48 hours) from booking date and time.

Copyright Policy

All contents of this Website are: ©2018 Discover Bali Tours. All rights reserved. Discover Bali Tours is not responsible for content on websites operated by parties other than Discover Bali Tours. Discover Bali Tours, the logo and all other product or service names or slogans displayed on this Website are registered and/or common law trademarks of Discover Bali Tours and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Discover Bali Tours or the applicable trademark holder. All other trademarks, registered trademarks, product names and company names or logos mentioned in this Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Discover Bali Tours.

Notice and Take-Down Policy for illegal content

Discover Bali Tours operates on a “notice and takedown” basis. If you have any complaints or objections to material or content including User Messages posted on this Website, or if you believe that material or content posted on this Website infringes a copyright that you hold, please contact us immediately by following our notice and takedown procedure. Once this procedure has been followed Discover Bali Tours will make all reasonable endeavours to remove illegal content within a reasonable time.

Modifications

Discover Bali Tours may change, add or delete these Terms and Conditions or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Website. Thereafter, you expressly agree to be bound by any such amended Terms and Conditions.

Any software that is made available to download from the Discover Bali Tours websites (“Software”) is the copyrighted work of Discover Bali Tours, or Discover Bali Tours affiliates, or other third party software as identified. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.

Prohibited Activities

The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.

Additionally, you agree not to:
(i) use this Website or its contents for any commercial purpose;
(ii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
(iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
(iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
(v) deep-link to any portion of this Website for any purpose without our express written permission;
(vi) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorisation; or
(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Discover Bali Tours in connection with the Website or the services.

Terms of Business

You agree that no joint venture, agency, partnership, or employment relationship exists between you and the Discover Bali Tours and/or affiliates as a result of this Agreement or use of this Website.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

If any part of this Agreement is determined to be or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the Agreement shall continue in effect.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Discover Bali Tours with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Discover Bali Tours with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

These Terms and Conditions are available in the language of the Website. The specific Terms and Conditions to which you signify your agreement will not be individually stored by Discover Bali Tours.

The Website may not always be updated on a periodic or regular basis and consequently is not required to register as editorial product under any relevant law.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

Contacting Us

If you have any questions about these Terms and Conditions, the practices of this site, or your dealings with this site, please contact us at:
Discover Bali Tours
[email protected]

Cancellations

Once online booking and payment is submitted you will receive a confirmation email and voucher. If there is any change or cancellation before your arrival to Bali please kindly inform us by email [email protected] as soon as possible and we will endeavor to accommodate your request.

You will receive a FULL REFUND (minus 10% Admin Fee) for bookings cancelled for the following conditions:
• For cancellations 7 days and over from the booking date and time. You will need to contact us directly on +62 813 5399 5935 (Bali Number) for us to issue a refund to you.

You will receive a 50% REFUND for bookings cancelled for the following conditions:
• For cancellations from 2 days (48 hours) and including up to 7 days from the booking date and time. You will need to contact us directly on +62 813 5399 5935 (Bali Number) for us to issue a refund to you.

You will receive NO REFUND for bookings cancelled for the following conditions:
• For cancellations inside 2 days (48 hours) from booking date and time.

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